Understand the pros and cons of different conflict styles
Practice the model on a scenario
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Why this topic matters
The best way to handle a conflict differs by context. You'll be more successful by strategically tailoring your approach to conflict, instead of relying simply on a style you find most comfortable.
What participants will do together
Learn the dual concern model
Understand the pros and cons of different conflict styles
Practice the model on a scenario
What participants say
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"Know when I'm avoiding conflicts and why I'm avoiding them. Be clear on my target outcomes."
"Being mindful of adjusting my approach sa needed — don't just default to my preference."
"Be more thoughtful about the nature of the conflict I'm entering into."
"Think about alternative ways to solve the problem: is there a perspective you're missing? What's the outcome you want?"
"This was a terrific combination of individual and group learning. The tech feels groundbreaking!"
"This is a way better experience than watching eye-numbing videos. I love it."
"I love that Sparkwise makes it possible to chat with colleagues in real time while solving interesting problems."
"This was a fun and immersive experience with coworkers—I love the mix of group and solo work. I am a fan!"