Program Outline
Introduction to Generative AI at Work
Understand the basics of generative AI and practice foundational prompting techniques
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Brief introduction to what generative AI is and how it works.
- Evaluate recent studies and frameworks around the benefits of AI
- Review the 4 foundational techniques of good AI prompts
- Practice using an AI chatbot on a hypothetical scenario, applying the 4 techniques throughout
Intermediate Prompting Techniques
Use specialized prompting techniques to improve answers generated by AI
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Review 3 intermediate prompting techniques
- Apply the techniques to a hypothetical scenario
Using AI Responsibly
Identify and mitigate risks associated with using AI at work
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Discuss common risks of using AI
- Learn the S.A.F.E. framework for mitigating these risks
- Practice applying the framework to a realistic scenario
- Think about responsible AI use in one's own role
Using AI to Communicate with Impact
Use AI to enhance how you conceptualize, draft, and tailor your communications
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Use AI to clarify the main points of your communication
- Generate and refine communication drafts with AI
- Prompt AI to rapidly tailor outputs for various purposes
Using AI to Structure Complex Problems
Use AI to improve how you define, structure, and dive into problems
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Use AI to help properly define a problem
- Use AI to help break a problem down into smaller parts
- Use AI to help identify the root causes of problems
Using AI to Solve Problems Creatively
Use AI to rapidly develop rich ideas, applying the science of creativity
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Use AI to expand the number of solutions under consideration
- Learn to apply specific prompting techniques to adopt different lenses, ideate sequentially, and collide ideas
Using AI to Master Difficult Conversations
Prepare for, practice, and reflect on difficult conversations with an AI copilot
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Work with AI to set your mindset and talking points for a difficult conversation
- Practice having difficult conversations with a persona
- Learn to review and debrief difficult conversations
Using AI to Elevate Decision Making
Use AI to strategize your approach, clarify your thinking, and think through implications related to your decisions
Why this matter?
Learning Objectives
- Use AI to enhance how you conceptualize, draft, and tailor your communications
What participants will do together
- Practice exploring decision making frameworks
- Use AI to ask you hard questions and challenge your own thinking
- Use AI to explore possible scenarios and futures
Participant reflections
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