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Why this topic matters
Difficult conversations are unavoidable at work. They can damage relationships and hinder teams if not handled well. You want to take on the right mindset to achieve good outcomes from them.
What participants will do together
- Discuss the 4 elements of difficult conversations
- Analyze 5 shifts needed to adopt a productive mindset
- Identify how to switch from a closed mindset to a productive one
- Exchange feedback, reflections, and plans to apply it in real life
