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Team Excellence Academy
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Team Excellence Academy

Master proven techniques for building high-performing teams, combining essential skills in team dynamics, inclusive leadership, and collaborative practices to create an environment where people thrive and deliver exceptional results.

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Program Outline

Improve Team Effectiveness

Promoting Psychological Safety

Foster a team environment where everyone feels comfortable speaking freely and taking risks

Why this matter?

Psychological safety is one of the most important factors that raise team performance. The best teams take intentional measures to help everyone bring their best self.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review 5 levers of psychological safety
  • Apply the levers to a challenging workplace scenario
  • Think through how to improve psychological safety on your own team
Improve Team Effectiveness

Giving Impactful Feedback

Offer constructive feedback like a caring, thoughtful coach

Why this matter?

Feedback is essential for improving how we work together. The best managers give constructive feedback in a way that empowers their teams to take ownership of improvements.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Analyze feedback conversations for their strengths and weaknesses
  • Identify 5 aspects of effective feedback conversations from the CEDAR model
  • Apply the CEDAR model to one workplace scenario
Improve Team Effectiveness

Receiving Constructive Feedback

Know how to process and make the most of the feedback you receive

Why this matter?

Receiving feedback productively accelerates your career by not only improving your skils but also deepening a sense of trust with the feedback giver.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Understand the benefits of accepting feedback thoughtfully
  • Practice a 3-step framework for receiving constructive feedback on one workplace scenario
  • Think through when not to fully accept feedback
Improve Team Effectiveness

Fostering a High-Performing Team

Guide teams through key stages of team development and maturation

Why this matter?

Working as part of a team, you know your success isn't just about individual brilliance. It's critical to foster a high-performing team that's greater than the sum of its parts.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Learn the 4 stages of team development
Improve Team Effectiveness

Diagnosing & Addressing Team Issues

Diagnose and fix issues that hold your team back

Why this matter?

Teams are dynamic entities that need ongoing improvements and care. Great leaders excel at noticing what’s working versus not, diagnosing the root causes, and taking thoughtful actions.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Brainstorm potential issues affecting one team
  • Learn a framework for holistically evaluating team effectiveness
  • Create an action plan to improve your own team's functioning
Improve Team Effectiveness

Building Empathy for Each Other

Facilitate an intentional team learning session to get to know each other and work better together

Why this matter?

Interpersonal relationships are at the center of everything we do. Strong connections with our colleagues are key to making work more enjoyable, efficient, and fulfilling.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Discuss interpersonal relationships at work
  • Practice conducting a Team Learning
  • Make a Team Learning your own to prepare to do it with your own team
Resolve Conflict

Disagreeing Productively

Disagree with curiosity and tact to make the most out of your conversation

Why this matter?

While disagreements may be uncomfortable in the moment, if handled well, they’re a powerful force for change and innovation. What's key is disagreeing productively and respectfully.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review 4 tactics for disagreeing productively
  • Apply the tactics to handle a workplace disagreement
  • Exchange feedback, reflections, and plans to apply it in real life
Make Meetings Count

Framing & Synthesizing Meetings

Start and end the meeting for maximum engagement and impact

Why this matter?

Meetings can easily feel unstructured and long-winded. Great meeting leaders know how to masterfully focus the conversation and distill insights throughout the session.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Understand the importance of a meeting's opening and closing
  • Practice how to deliver clear, compelling, and concise upfront framing and final synthesis for a meeting
  • Apply it to your own role
Make Meetings Count

Effective Meeting Facilitation

Facilitate your meetings intentionally to unlock everyone's best contribution

Why this matter?

Meetings are inevitably dynamic and unpredictable and upfront planning is often not enough to prepare. A big part of meeting success comes down to noticing what's being said, what’s left unsaid, and making real-time adjustments.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Analyze the factors that commonly derail meetings
  • Review the People-Processes-Tools checklist for facilitating meetings
  • Learn strategies to intervene and keep meetings on track
Foster Inclusive Teams

Combating Unconscious Bias

Tackle unconscious biases that harm your team dynamics and effectiveness

Why this matter?

Unconscious biases affect us all, causing unintentional discrimination and poor decision-making. It's important to become more aware of them and put systems in place to reduce their effects.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review 10 different types of unconscious bias
  • Practice identifying how these biases might show up in different situations
  • Practice combating biases at both the individual and process levels

Participant reflections

Sparkwise impact in numbers

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Participant satisfaction

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active engagement

8

session size, anytime

What our clients say

CLIENT STORY

“Across the board, Sparkwise is hitting 70-80+ in net promoter score—which is world-class.”

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How Applied Systems launched automated real-time collaborative learning employees love

Scott Jones,
Senior Program Manager
CLIENT STORY

“Across the board, Sparkwise is hitting 70-80+ in net promoter score—which is world-class.”

How Applied Systems launched automated real-time collaborative learning employees love

Scott Jones,
Senior Program Manager

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