Resolve conflict

Tailoring conflict resolution sylte

Adjust your conflict resolution approach by the nature of the issue and the parties involved

For managers

Tailoring conflict resolution sylte
Why this topic matters

The best way to handle a conflict differs by context. You'll be more successful by strategically tailoring your approach to conflict, instead of relying simply on a style you find most comfortable.

What participants will do together
  • Learn the dual concern model
  • Understand the pros and cons of different conflict styles
  • Practice the model on a scenario
View 100+ other topics

Participant reflections

"Know when I'm avoiding conflicts and why I'm avoiding them. Be clear on my target outcomes."

"Being mindful of adjusting my approach sa needed — don't just default to my preference."

"Be more thoughtful about the nature of the conflict I'm entering into."

"Think about alternative ways to solve the problem: is there a perspective you're missing? What's the outcome you want?"

"This was a fun and immersive experience with coworkers—I love the mix of group and solo work. I am a fan!"

"This was a terrific combination of individual and group learning. The tech feels groundbreaking!"

"This is a way better experience than watching eye-numbing videos. I love it."

"I love that Sparkwise makes it possible to chat with colleagues in real time while solving interesting problems."





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