The Challenge
The Analytics EVP at a Fortune 10 healthcare company needed to train 2000+ technical staff on essential problem-solving skills to better support internal customers.The original training provider had major scaling problems:
- Program took multiple days of virtual calls—too long for busy professionals
- Cost exceeded $1,000 per person
- Instructor availability limited scheduling options
- Training quality varied between groups
- Invitees who missed their training had to wait for months for a new cohort
After 3 years of rollout, Client had trained less than 25% of the target population. They needed a new solution that could scale much more effectively.
The Solution
Client partnered with Sparkwise to transform their program into a series of small-group learning sessions that run on their own — without sacrificing a high level of interactivity.
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Topics
The program focused on core problem-solving and communication skills:
- Leading with the answer
- Crafting a convincing storyline
- Defining the problem
- Intro to issue trees
- Building robust issue trees
- Prioritizing issues
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Setup
Client set up Sparkwise to deliver at scale from the get-go:
- Fully automated calendar invites and email communications through Sparkwise
- Offered multiple time-slot options to maximize participation
- Effortlessly rescheduled make-up sessions in case of conflicts
The Impact
With Sparkwise, Client reinvented problem-solving training to reach all target learners in weeks, not years, at 80% lower cost — while earning high praise from participants and leaders for its effectiveness and flexibility.
Key Metrics
usefulness
engaging
completion rate
cost savings
The Winning Formula
What’s Next
Building on this success, Client is expanding their skills training portfolio with Sparkwise, including:
- Storytelling and slide making
- People management
- Change leadership
- Generative AI
- ... and more!
About Sparkwise
Sparkwise delivers live group learning on demand, at limitless scale, for 80%+ lower cost — by automating structured collaboration for critical thinking, practice, and action.
We power 
dynamic
real-time group collaboration that lets people 
think
,
practice
,
reflect
,
and 
grow
together.
Why choose Sparkwise?
Supports sustained learning through peer interaction
Enables consistent learning activation across different schedules
Helps measure and improve learning sustainment through data
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