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Business Analyst Academy

Build core analytical and communication skills through hands-on practice with proven frameworks, preparing professionals to tackle complex problems and present compelling solutions.

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Program Outline

Communicate with Impact

Leading with the Answer

Communicate efficiently by stating the main point up front, followed by structured arguments

Why this matter?

Competition for attention is fierce. Getting your message across clearly and succinctly is a make or break.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review what it means to communicate top-down
  • Structure a fragmented message into a logical structure
  • Rewrite an email to be answer first, evidence second
Communicate with Impact

Crafting a Convincing Storyline

Turn your message into a persuasive storyline

Why this matter?

When you're delivering a complex message or communicating to a resistant audience, you have to craft your message in a way that gets your audience to buy into what you say.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review situation-complication-resolution storylining
  • Discuss when and why storylining is important
  • Draft storylines for 2 different scenarios
Solve Problems Using Structure

Defining the Problem

Clarify what question to answer and what factors to consider at the start of problem solving

Why this matter?

No matter how great of a problem solver you are, your talents will go nowhere if you’re solving the wrong problem. Great problem solving begins by defining problems in a structured way — even when you don’t have all the info.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Fill out a Problem Definition Worksheet for a complex problem
  • Practice how to surface misaligned assumptions by comparing worksheets
  • Identify how to use Problem Definition Worksheets in real life
Solve Problems Using Structure

Introduction to Issue Trees

Break down complex problems into manageable parts using issue trees

Why this matter?

As you advance in your career, you must lead increasingly complex and ambiguous situations. Knowing how to structure open-ended problems is a must.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review what an issue tree is
  • Strengthen intuition around what makes a good tree by evaluating multiple versions
  • Create a new issue tree from scratch for a business problem
Solve Problems Using Structure

Prioritizing Issues

Narrow down the focus of problem solving in a structured way

Why this matter?

One of the hardest things to do when solving problems under a tight deadline is prioritizing what to work on. Identify key parts of the answer upfront to reach a good-enough solution fast.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Discuss why prioritization is tricky
  • Practice a structured process to prioritize issues to solve
Solve Problems Using Structure

Maximizing Impact

Use the 80/20 principle to drive the most impact given limited time and resources

Why this matter?

The best problem solvers work smart: they relentlessly zero in on areas where they can have the biggest impact given limited time and resources.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review the 80/20 principle
  • Identify leverage points in a business scenario
  • Practice taking action to maximize impact
Create Insightful Slide Decks

Crafting Slides: Messages

Structure your messages in slides for efficient delivery of insights

Why this matter?

Slides are a commonly-used tool for communicating ideas. To get your point across, you want to efficiently bring out the "so what."

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review 4 tactics for bringing out the "so what" in your slides
  • Identify ways to make messages more clear and concise
  • Get some rapid-fire practice to improve messages on slides
Create Insightful Slide Decks

Basics of Executive Summary

Craft a clear executive summary that structures the overall slide deck

Why this matter?

Most leaders are too busy to read through a full slide presentation. Oftentimes, they read through only the first couple of pages to get the gist. Giving a clear upfront summary is key to ensure your work drives the impact you're going for.

Learning Objectives

  • Use AI to enhance how you conceptualize, draft, and tailor your communications

What participants will do together

  • Review the purpose of an executive summary in a slide deck
  • Understand how to create an executive summary that is clear, concise, and compelling
  • Practice revising an executive summary

Participant reflections

Sparkwise impact in numbers

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Participant satisfaction

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active engagement

8

session size, anytime

What our clients say

CLIENT STORY

“Across the board, Sparkwise is hitting 70-80+ in net promoter score—which is world-class.”

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How Applied Systems launched automated real-time collaborative learning employees love

Scott Jones,
Senior Program Manager
CLIENT STORY

“Across the board, Sparkwise is hitting 70-80+ in net promoter score—which is world-class.”

How Applied Systems launched automated real-time collaborative learning employees love

Scott Jones,
Senior Program Manager

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